CCA CASE STUDY ANSWER SHEETS – Looking at the facts of the case, which one of the new technologies should the company implement? Give reasons for your recommendation.

Looking at the facts of the case, which one of the new technologies should the company implement? Give reasons for your recommendation
 
Looking at the facts of the case, which one of the new technologies should the company implement? Give reasons for your recommendation
 

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Operation Management

Case 3  :-
Read the following carefully and answer the questions at the end:
COMPANY BACKGROUND
The Bronson Insurance Group was originally founded in 1900 in Auxvasse, Missouri, by James Bronson. The Bronson Group owns a variety of companies that underwrite and commercial insurance policies. Annual sales of the Bronson Group are $100 million. In recent years, the company sulfured operating losses. In 1990, the company was heavily invested in computer hardware and software. One of the problems the Bronson Group faced (as well as many insurance companies) was a conflict between established manual procedures and the relatively recent within the past 20 years) introduction of computer equipment. This conflict was illustrated by the fact that much information was captured on computer but paper files were still kept for practical and legal reasons.
FILE CLERKS
The file department employed 20 file clerks who pulled files from stacks, refilled used files, and delivered files to various departments including commercial lines, personal line, and claims. Once a file clerk received a request for a file, it usually tock about two hours for the requester to receive the file. Clerks delivered flies to underwriters on an hourly basis throughout the day. The average file clerk was paid &8,300 per year. One special file clerk was used full time to search for requested files that another file clerk had not been able to find in the expected place. It was estimated that 40 percent of the requested files were these ‘no hit’ flies requiring a search after these ‘no hit’ files were eventually found stacked in the requester” office. The primary “customers” of the file clerks were underwriters and claims attorneys.
UNDERWRITING
Company management and operations analysts were consistently told the greatest problem in the company was the inability of file clerks to supply files in a speedy fashion. The entire company from top to bottom viewed the productivity and effectiveness of the flies department as unacceptable. An underwriter used 20-50 files per day. Because of their distrust of the files department, underwriters tended to hoard often uses files. A count by operations analyse found that each underwriter kept form 100-200 files in his or her office at any one time. An underwriter would request a file by computer and work on other business until the file was received. Benson employed 25 underwriters.
MANAGEMENT INFORMATION SYSTEMS
Upper management was deeply concerned about his problem. The MIS department had suggested using videodisks as possible solutions. A video disk system was found that would be sufficient for the company needs at a cost of about $12 million. It was estimated that the system would take two years to install and make compatible with existing information systems. Another, less attractive alternative was using microfilm. A microfilm system would require underwriters to go to a single keyboard to request paper copies of files. The cost of a microfilm system was $5 million.
Questions
(a) Looking at the facts of the case, which one of the new technologies should the company implement? Give reasons for your recommendation.
(b) An operation analyst suggested that company employees shared a “dump on the clerks” mentality What in your view can be the outcome of such a mentality?
(c) How can you apply what you have learnt lot size reduction, WIP inventory reduction, and JIT to improve the files situation in this case?
Q 4.         Consider the following two mutually exclusive projects.  The net cash flows are given below:
YEAR
NET CASH FLOWS FROM PROJECT A
NET CASH FLOWS FROM PROJECT B
0
–  Rs. 1,00,000
– Rs. 1,00,000/-
1
+ Rs. 30,000
+ Rs. 15,000/-
2
+ Rs. 35,000
+ Rs. 17,500/-
3
+ Rs. 40,000
+ Rs. 20,000/-
4
+ Rs. 45,000
+ Rs. 22,500/-
5
+ Rs. 25,000/-
6
+ Rs. 27,500/-
7
+ Rs. 30,000/-
8
+ Rs. 32,500/-
If the desired rate of return is 10% which project should be chosen and why?
Q 5 ) Whirlpool Company has experienced the following demand for ice during the past six months:
Months
Ice coolers demanded
September
200
October
300
November
200
December
100
January
300
February
400
Forecast for March sales using six-months moving average Compare the result with three-months moving average and one-month moving average. Which result do you recommend?
Q 6 ) Give two examples (with supporting details) of the impact of technology in product and service design, in the context of service and manufacturing firms.
Q 7).         Would a project management organization be different from an organization for regular manufacturing in what ways?  Examples.
Q 8).       How project evaluation different from project appraisal?  Explain with examples.
Looking at the facts of the case, which one of the new technologies should the company implement? Give reasons for your recommendation
Looking at the facts of the case, which one of the new technologies should the company implement? Give reasons for your recommendation.

 

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NMIMS 2018 DEC Assignments – A climate of mutual respect is the bias of all relationships – within the Company and with society. Siemens contends that the wealth of nationalities, cultures, languages, and outlooks represented by its employees is one of its most valuable assets.

A climate of mutual respect is the bias of all relationships – within the Company and with society. Siemens contends that the wealth of nationalities, cultures, languages, and outlooks represented by its employees is one of its most valuable assets.
A climate of mutual respect is the bias of all relationships – within the Company and with society. Siemens contends that the wealth of nationalities, cultures, languages, and outlooks represented by its employees is one of its most valuable assets.

 

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Strategic HRM

 

Q 1. How to design an effective career development system for the middle level managers of a service organization? Describe in detail the concept of career anchors, career paths and career planning for the middle level managers of a service organization with examples.
Q2: Explain how culture assessment of an organization can be made prior to cross border merger and acquisitions? Explain the challenges faced by any MNC when it goes for cross border mergers and acquisitions. Substantiate your answer with examples from business world. (10 Marks) 3. Case study: Siemens Builds a Strategy-Oriented HR System Siemens is a 150-year old Company, but its not the company it was even a few years ago. Until recently, Siemens focused on producing electrical products. Today the firm has diversified into software, engineering, and services, and is also global, with over 400,000 employees working in 190 countries. In other words, Siemens became a world leader by pursuing a corporate strategy that emphasized diversifying into high-tech products and services and doing so on a global basis. With a corporate strategy like that, human resource management plays a big role at Siemens. Sophisticated engineering services require more focus on employee selection, training and compensation than in the average firm, and globalization requires delivering these services globally. Siemens sums up the basic themes of its HR strategy in several points. These include: 1. A living Company is a learning Company. The high-tech nature of Siemen’s business means that employees must be able to learn on a continuing basis. Siemens uses its system of combined classroom and hands-on apprenticeship training around the world to help facilitate this. It also offers employees extensive continuing education and management development. 2. Global teamwork is the key to developing and using all the potential of the firm’s human resources. Because it is so important for employees throughout Siemens to feel free to work together and interact, employees feel they are part of a strong unifying corporate identity. For example, HR uses cross-border, cross-cultural experienced as prerequisites for career advances.
  1. A climate of mutual respect is the bias of all relationships – within the Company and with society. Siemens contends that the wealth of nationalities, cultures, languages, and outlooks represented by its employees is one of its most valuable assets. It therefore engages in numerous HR activities aimed at building openness, transparency, and fairness, and supporting diversity.
Questions
  1. Advice Siemens on how it should go in drafting a Training and Development Strategy and show how it should be linked to other HR functional strategies
  2. Discuss key HR strategies an organization can formulate and show how linkages between them influence organizational success in competitive scenarios

Explain how culture assessment of an organization can be made prior to cross border merger and acquisitions? Explain the challenges faced by any MNC when it goes for cross border mergers and acquisitions. Substantiate your answer with examples from business world.

A climate of mutual respect is the bias of all relationships – within the Company and with society. Siemens contends that the wealth of nationalities, cultures, languages, and outlooks represented by its employees is one of its most valuable assets.

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A workman drawing a monthly wage of Rs. 3000 meets with an accident while working on a machine and died on 12th April,2018. He was born on 14th July, 1982. Calculate the amount of compensation payable to the employee

A workman drawing a monthly wage of Rs. 3000 meets with an accident while working on a machine and died on 12th April,2018. He was born on 14th July, 1982. Calculate the amount of compensation payable to the employee
A workman drawing a monthly wage of Rs. 3000 meets with an accident while working on a machine and died on 12th April,2018. He was born on 14th July, 1982. Calculate the amount of compensation payable to the employee
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Industrial Relations & Labor laws

 

  1. An industry in a rural part of Gujarat, has employed a total of 500 workers, which are spread over 3 units. The workers have faced different labour problems at various occasions. There is a manager who supervises the work carried in these 3 units. The employers travel to the industry once in 4-6 months. The employees find it difficult to meet the management. The manager also is incapable to effectively communicate the problems of the employees. The manager suggested that the employees to start a trade union and register it. The employees agree with the suggestion but are not convinced to register the union. The manager informs them that forming a trade union would be beneficial for them and registering the trade union would give them a legal status. Advise the workers. (10 Marks)
  2. An employee filed a complaint against a cable manufacturing factory over alleged safety-related lapses at its manufacturing facilities at Solapur, in Maharashtra. Two persons were burnt to death in fire that broke out in one of the unit’s at night. The deceased, were badli workers. They were carrying materials to the unit, when electrical sparks led to the fire which spread rapidly. According to the complaint filed, the occupier did not comply with the statutory safety provisions and accused him of using unskilled workers for skilled jobs. The company suspended the existing occupier pending the decision of the complaint filed and appointed a new occupier and instructed him to comply with all the statutory safety norms. Advise the occupier as to the statutory safety norms. (10 Marks)

 

3a. A workman drawing a monthly wage of Rs. 3000 meets with an accident while working on a machine and died on 12th April,2018. He was born on 14th July, 1982. Calculate the amount of compensation payable to the employee. (5 Marks)
  1. An employee was murdered in communal riot when he was on his way to the workplace. His wife and children were depending on the wages earned by the employee. The employer refused compensation on the ground that he did not die in the workplace. Are the wife and children entitled to compensation? (5 Marks)

A workman drawing a monthly wage of Rs. 3000 meets with an accident while working on a machine and died on 12th April,2018. He was born on 14th July, 1982. Calculate the amount of compensation payable to the employee

A workman drawing a monthly wage of Rs. 3000 meets with an accident while working on a machine and died on 12th April,2018. He was born on 14th July, 1982. Calculate the amount of compensation payable to the employee
A workman drawing a monthly wage of Rs. 3000 meets with an accident while working on a machine and died on 12th April,2018. He was born on 14th July, 1982. Calculate the amount of compensation payable to the employee

A workman drawing a monthly wage

 

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